Remarkables FlyerJet Boat Ride +Scenic Helicopter Flight

A. For your comfort we recommend that you dress for the weather conditions on the day, keeping in mind that in our boats you will be travelling at 95kph and therefore the wind-chill can be frosty! Don’t forget to bring a waterproof jacket, your sunglasses, (or goggles in winter) sunscreen, as well as hats & gloves in winter months. Please ensure your little ones are dressed especially warm.

A. We are able to store backpacks or handbags. We do request that you please leave your valuables at home.

A. On our trip there are many fantastic photo opportunities so YES, we’d love you to take your camera on board to capture these moments and share them. However, your camera is taken on board at your own risk, keep in mind with Jet boating there is the risk of getting slightly wet and we need you to be able to hold on to the hand rails, especially during our 360° spins. If you need more information about this please chat to our Reservations Team and Drivers when you check-in for your trip.

A. Part of the fun with Jet boating is the spray and drama! We recommend you wear a waterproof jacket. If you are really worried about getting wet then please request to our staff that you sit in the centre seats of the boat. Please note we can’t guarantee seating.

A. The child age for this combo is 0 - 11 years inclusive. Children and infants must be able to fit into one of our life jackets. There must be one adult for every infant booked.

A. Children – there is no height restriction to ride KJet. However, children must be able to fit into one of our life jackets. Adults – we do not have a weight restriction to ride KJet but you must be able to fit into one of our life jackets. We have a wide variety of life jackets available going up to a maximum size of 4XL.

A. Unfortunately, pregnant thrill-seekers are unable to ride KJet.

A. Absolutely! We also have heated hand-rails to keep your hands toasty and warm.

A. Yes absolutely, as long as a caregiver can help carry you down a set of stairs and assist you with getting in and out of the Jet boat.

A. Please get in contact with our team if you have a medical or physical condition that may affect the enjoyment of your ride. If for any reason, you are unable to get in and out of the Jet boat by yourself, you will need to have a support person with you to help you get in and out of the Jet boat. If you are unable to hold onto the handrail or brace yourself with your feet throughout the duration of the ride, you will need to have a support person travel with you. If you’re unsure about an existing condition, we recommend you consult with your doctor prior for advice. Please contact us if you have any questions or concerns.

A. Glacier Southern Lakes Helicopters own a fleet of Airbus AS350 Squirrels. These carry a total of 6 passengers plus the pilot, 2 seats are located in the front and 4 along the back.

A. For small infants we provide extra lap belts so that infants are restrained as well as child sized headphones which aren’t connected to the internal PA system so you don’t need to worry about other passengers hearing them if they cry. There is no minimum age to fly and we find that toddlers and babies are very comfortable flying – very often they just fall asleep!

A. No, however for the purpose of aircraft weight and balance and in accordance with Civil Aviation Authority standard, we require all individual passenger weights at the time of booking. Passengers will be weighed again upon check-in to ensure we have accurate weights of all passengers.

A. If your flight is cancelled due to weather and you are not able to reschedule we offer a full refund for the helicopter portion. Weather plays a big part in what we do and unfortunately none of us have figured out how to control it yet!

A. Each landing usually lasts for about 10 minutes which is plenty of time to snap a few photos. The helicopter will not be shut off during the landing.

A. We never like to guarantee the front seat because seating allocation is at the discretion of the pilot who must consider weight and balance for helicopter safety. Because every scenic flight has a landing, there is the opportunity to change the seating arrangements part way through the flight. This makes it fairer for all passengers, giving everyone an opportunity of a front seat or window seat.

A. This is a case by case basis, so please contact Glacier Southern Lakes Helicopters before booking on 0800 801 616. You do need to be able to hold yourself up in the helicopter unassisted and be comfortable with staff helping you in and out of the helicopter. Unfortunately there is no wheelchair accessible van so you will need to be able to make your own way to the base at 35 Lucas Road. The wheelchair may not be able to be taken on the flight, so you may need to remain in the helicopter for any landings.