A. For your comfort we recommend that you dress for the weather conditions on the day, keeping in mind that in our boats you will be travelling at 95kph and therefore the wind-chill can be frosty! Don’t forget to bring a waterproof jacket, your sunglasses, (or goggles in winter) sunscreen, as well as hats & gloves in winter months. Please ensure your little ones are dressed especially warm.

A. We are able to store backpacks or handbags. We do request that you please leave your valuables at home.

A. On our trip there are many fantastic photo opportunities so YES, we’d love you to take your camera on board to capture these moments and share them. However, your camera is taken on board at your own risk, keep in mind with Jet boating there is the risk of getting slightly wet and we need you to be able to hold on to the hand rails, especially during our 360° spins. If you need more information about this please chat to our Reservations Team and Drivers when you check-in for your trip.

A. Part of the fun with Jet boating is the spray and drama! If you are really worried about getting wet then please request to our staff that you sit in the centre seats of the boat. Please note we can’t guarantee seating. We recommend you bring your own waterproof jacket.

A. Our child age is 5-14 years. Our Infant age is 2-4 years and travel for FREE with an accompanying adult, as long as they can fit a lifejacket.

A. Children – there is no height restriction to ride KJet. However, children must be able to fit into one of our life jackets. Adults – we do not have a weight restriction to ride KJet but you must be able to fit into one of our life jackets. We have a wide variety of life jackets available going up to a maximum size of 4XL.

A. Unfortunately, pregnant thrill-seekers are unable to ride KJet.

A. Absolutely! We also have heated hand-rails to keep your hands toasty and warm.

A. Yes absolutely, as long as a Caregiver can help our drivers carry you down a set of stairs and assist you into the Jet boat.

A. All cruises leave from the wharf at the Milford Sound Visitor Terminal and return to the wharf following the cruise.

A. It takes approximately five hours to get to Milford from Queenstown depending on the time of year and road conditions.

A. There are disabled parking spaces outside the Milford Sound Visitor Terminal building. The only vessel with wheelchair access is Pride of Milford (Milford Sound Scenic Cruise) where access to the vessel is by ramp. There are no wheelchair accessible toilets onboard the vessel, instead these are located in the cruise terminal building.

A. Due to the changeable nature of the weather in Milford, it’s a good idea to bring a waterproof jacket, warm clothing and wear comfortable, closed shoes. Raincoats are provided for passengers on Encounter Nature Cruises and Discover More Cruises.

A. Milford Sound is one of the wettest places in the world with an average annual rainfall of 7 metres per year. Rainfall can reach 250 millimetres in 24 hours and creates dozens of temporary waterfalls (as well as a number of more permanent ones) that cascade down the cliff faces, some reaching a thousand metres in height, and is why it’s renowned for its spectacular waterfalls and rainforest. The temperature in Milford can vary depending on the season and can go from an average high of 19C in summer (Dec – Feb) to 9C in winter (Jun – Aug). All Southern Discoveries vessels have spacious indoor areas with comfortable seating for cruising in all weather conditions.

A. Milford Sound has an abundance of wildlife and is home to New Zealand fur seals and bottlenose dolphins year-round. Rare Dusky dolphins are also known to visit the fiord. The world’s rarest penguin, the Fiordland crested penguin, visits Milford during the breeding season (November) and moulting season (March/April). While there is wildlife in Milford Sound, we can’t guarantee sightings as these are wild animals in their natural habitat

A. The Discover Milford Sound Information Centre & Cafe is located in the Milford Sound village.

A. From May to September, winter driving conditions apply and you are required to carry snow chains. No petrol stations are available past Te Anau, so fill up before you leave. There is free car parking at Milford Sound. From December to March, please allow up to one hour to park your vehicle, and then allow 10 minutes to walk from the car park to the Milford Sound Visitor Terminal. Check in time is 20 minutes before your cruise departure.

A. The only cruise vessel in Milford Sound with wheelchair access is the 'Pride of Milford' where access to the vessel is by ramp. Disabled toilet facilities are in the Milford Sound Visitor Terminal where all cruises depart from.